Managing Certificates

Before you can issue invoices with Cloud POS, you need to upload at least one PFX certificate. Certificates are issued by your tax authority and identify your business for fiscal signing.

Understanding Seats

Your Cloud POS subscription comes with a certain number of seats. Each seat allows one active certificate:

  • 1 free seat is included with every account

  • Additional seats come from your paid subscription

  • You can see your total seats and how many are in use at the top of the Certificates page

Certificates page header showing total seats, used seats, and available seats count

Note: If you've reached your seat limit, you'll need to add more seats to your subscription before uploading a new certificate. See Managing Your Subscription.

Uploading a Certificate

  1. Go to POSCertificates in the sidebar

  2. Click the Upload Certificate button

Certificates page with the Upload Certificate button highlighted at the top

  1. Select your PFX file from your device

  2. Enter the certificate password

  3. Click Upload

Upload certificate dialog with file picker and password field

Once uploaded, the certificate appears in your list with its taxpayer name, location, and status.

Certificates list showing an uploaded certificate with UID, taxpayer, location, expiration, and status

Tip: If the Upload Certificate button is disabled, you've reached your seat limit. Add more seats or revoke an unused certificate first.

Certificate Information

Each certificate in the list shows:

Field

Description

UID

A unique identifier for this certificate

Taxpayer

The business name on the certificate

Location

The registered business location

PAC

Certificate identifier code

Expiration

When the certificate expires (highlighted in red if expired)

Status

Active, Revoked, or Expired

Filtering Certificates

If you have multiple certificates, use the filters at the top:

  • Taxpayer — Filter by business name

  • Location — Filter by location (auto-filters based on selected taxpayer)

  • Status — Show All, Active, or Revoked certificates

Filter bar on the Certificates page with Taxpayer, Location, and Status dropdown menus

Revoking a Certificate

If you need to stop using a certificate (e.g., you're closing a location or replacing it):

  1. Find the certificate in the list

  2. Click the Revoke button

  3. Confirm the action

Revoke confirmation dialog asking to confirm certificate revocation

Revoking a certificate frees up the seat, allowing you to upload a replacement.

Important: Revoking a certificate means you can no longer sign invoices with it. Make sure you have a replacement ready before revoking.

Certificate Expiration

The Expiration column shows when each certificate expires. Certificates nearing or past their expiration date are highlighted in red. Contact your tax authority to renew an expired certificate, then upload the new PFX file.

Next Steps

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